All bookings must be made by e-mail. A written confirmation by the team of CHARMING TRULLI will be forthcoming within 48 hours.
CHARMING TRULLI will confirm your booking request after having received the 50% of the total cost of the trip. The balance 50% is due at check-in.
The payment can be done:
- via bank transfer: ALL BANK FEES must be paid by the client (NO shared fees);
- with credit card (VISA or MASTERCARD).
The bank swift must be sent via e-mail to the following e-mail address: firstname.lastname@example.org
The partial or global cancellation must be made by e-mail.
- Until 30 days prior to the arrival: NO fees.
- 29 to 15 days prior to the arrival: 50 % of the cost is non-refundable.
- 14 to 7 days prior to the arrival: 75% of land cost is non-refundable.
- 6 to 0 days prior to the arrival: 100% non-refundable.
In case of reimbursement, CHARMING TOURS will refund the total amount to the client (or part of it as mentioned above) detracting the bank fees.